Showing posts with label work. Show all posts
Showing posts with label work. Show all posts

Saturday, March 25, 2006

Meetings: The Practical Alternative To Work


We all attend meetings, everyday, and if it is a Friday then I have as many as 4 of them. How, at the end of the day, I still have my sanity partially preserved, is still a mystery to me. Why the techies are subjected so many meetings is a point, I believe, one of my fellow tribes(wo)men will certainly write a technical paper upon. More or less all meetings fall into the following categories:-

1 Status Meetings
They are the regular weekly status meetings kinda thing which are scheduled mostly on Fridays with a sinister intent of dragging people out of their work so that things get delayed n no one can leave early n enjoy. The agenda of the meeting remains unchanged over the period of time. If Dates, Names of people involved and Numeric figures are removed then the MoM of all such meetings would look damn similar, even across organizations. The conductor or such meetings is usually a person from the higher branches of the hierarchy tree. So well versed in his/her job that (s)he could conduct a meeting in coma. Highly qualified, with a degree from The Indian Board Of Alternative Medicines for a proven track record of curing insomnia. Attendance is usually compulsory for all stakeholders (it basically means anybody who is somebody has to attend). Yawns galore on the floor!!!!

2 Reactive Meetings
These are usually conductive in response to certain distress situations. Something has gone terribly wrong and a meeting is called to discuss the contingency plan. Participants are highly charged up and will all move into the meeting room with a mug of coffee in their hand. The most notable thing is the number of people who don't have a clue bout what's going on and are still very enthusiastically involved. Hats and Wigs off to them!! (I believe that technically a Wig is also a Hat). The saddest thing about these kinda meetings is that the official time for jokes and gossip is sacrificed. Shucks!!!

3 Technical meetings
We don't need no gyan on that. These are the kind of meetings we call, and thrive upon.


Techie's guide to surviving meetings

1. Make the best possible use of the designated time in meetings for cracking jokes n gossip (i.e. before the supremo walks in) to your full advantage. Make sure you go through sites like this & this (Warning: NSFW) and update yourself with the latest jokes of a certain flavour. This will ensure your colleagues look forward to having you and you secure invites to even those meetings in which you have as much role to play, as much as Mallika Sherawat had in 'The Myth'. Please keep in mind that the jokes should be replaced by 'intelligent discussions' on the latest Ekta Kapoor soaps on the telly, in case the sex ratio at your workplace is in favour of women.

2. You may choose not to answer the question put up by the other people in the meeting, for the fear of the abundance of stupidity attached to it, which might rub off on you in case you decided to handle them, but you should never neglect the questions put forward by the boss at the meeting. Also it is a good idea to maintain a straight, thinking look on your face and nod your head in agreement whenever he/she speaks something.

It is a best practice to utter something every 9 mins. Why 9?? Lemme explain.. See, out of the sixty minutes of a 1 hour meeting, 10 mins will be wasted coz boss will turn in late and no one will start until then (Utilize this time for exercising the mantra in point 1), then halfway down the meeting there will be a brief period of 'Collective Attention Loss' in the meeting. So count those 5 mins off too. Remaining - 45 mins. Divide it by 5 (5 = the no of participants/the no of chairs/the no of plants/the no of people awake/ the no of times boss caught you yawning/the no of whiteboard markers in the room - whatever fits the bill, suit urself. Don't ask me "Why 5?") which results in 9. Also, I personally think, 10 minutes is too big a period to keep ur mouth shut and not yawn. Add to it, the fact that it won't allow anyone to say "It's been 10 minutes since u spoke a word". That person will definitely feel awkward in saying "It's been 9 minutes since u spoke a word"

3. Speak Intelligently. No no, I am not asking you to tax your brains on preparing notes for meetings. HELL NO!! Leave them for doing some actual work. All I am saying is that what u speak should carry the message to the listener that the views are a result of intelligent inquisition and meticulous analysis. Just make it 'seem' that way. Go thru the list of words below:-

Root Cause Analysis (RCA)
Fish Bone Analysis (FBA)
Customer Satisfaction Index (CSI)
Competency Level Assessment (CLA)
Key Process Indicator (KPI)
Critical To Quality (CTQ)
Return On Investment (RoI)
Snags n Spikes
Best practices
Benchmark
Reverse engineering
Retrofitting
Repeatable process
Quantifiable
Lessons learnt
Highlights n lowlights
Consistent
Optimised
Performance tuned
Peer review
360 degree feedback
Wholistic view/thinking
Futuristic thinking
Avoidable bottlenecks
Congestion points
Sigma level
ISO
CMM
pCMM
Showstoppers
Hotfixes
Quality consciousness
Version control
Quickwin
Breakfix

Make sure you include one such word in EACH of your sentences. The more the merrier.
The thumb rule, dear readers, is :-
Each verb should preferably be preceded by a powerful adjective. (Don't expect me to go into the details of verbs and adjectives. I remember as much about high school grammar as u do and Wren & Martin were never my favourite authors)

Sample this:-
"After pertinent FBA and RCA we have disembarked on the justified conclusion that the drop in CSI can be advertently attributed to PSC and low CLA."
In simple terms - "Client is pissed off coz we screwed up"

TIP - Using abbreviations serves the purpose of making the sentence complicated and making it difficult to decipher.


4. Carry some printouts to the meetings. Printouts, mind you, not newspaper. That would make it look too obvious. You could print out the cricket match scores (they fit perfectly in Excel sheets) and ponder over the match in the meeting, you could print the lyrics to your fav song and read them , you could print the jokes as mentioned in point 1 and go thru them n prepare yourself for the next meeting... What the hell!! you could print this blog and read it just in case you forget these pearls of wisdom.

5. Last and certainly not the least - GEEKSPEAK
If confronted by an imposing question to which you have no clue, if cornered by a comment which you just dont know how to handle - "Have no fear, geekspeak is here". Start talking in technical terms, left right and center. Use the nerd lingo with a genrous amount of abbreviations thrown in. Remember, Geekspeak is your Excalibur, your ultimate shield, your impregnable armour.

With all that gyan my dear geeks, go, the world is yours to conquer.

THE GEEK SHALL INHERIT THE WORLD
Amen !!

Friday, March 03, 2006

Email

One of the most essential forms of communications in this era is the Email. It has clearly crossed the line from being a "useful communication tool" to Mission Critical Communication Platform and a De-facto Information Repository. Take away email, and an employee's ability to send forwards and communicate, collaborate n coordinate (whats with all the co* words??) with customers, vendors, fellow employees and others is severely hampered, the former issue leading to severe cases of nerve damage due to proffessional trauma and cerebral inactivity. In fact, overall productivity is reduced. Phrases like "Email's down, I might as well go home" are not all that uncommon, you know.

A click of a button and a person thousands of miles away is a privy to your thoughts. Its fast, reasonably safe and comparitively cheap. And for a s/w engineer, like me, it is an integral, indispensable, indelible, inalienable, inalterable, inarguable, incessant, inconvertible and inbuilt(OK enough ins) part of work. Coz most communication in a project happens through mails. (Lets keep it for a later post, why I think Lotus Notes/Microsoft Outlook, MS word and MS Excel are THE most important tools for project development n execution in any technology/domain)

Did u hear the story of a software engineer who was marooned on an island for a long period and then one fine day a gorgeous blonde comes over from the other side of the island and displays how she applied her skills to produce some of the most amazing things one could expect to find in such a desreted place. And then when she tells him, with a suggestive wink, that he could turn his wildest fantasy into reality he is overjoyed at the thought of being able to check his mails. :-)

Well so much for the email fondness. Now on an average one must be sending out atleast 30 mails a day, and that is a conservative estimate. If you happen to be a Project Leader, Project/Account Manager or any branch higher in the corporate tree, then sending out mails is perhaps all you do the whole day, with the notable exception of holding meetings on project issues, Six Sigma, Change Management and other such efficient time wasting subjects. In such a case, the figure assumes epidemic proportions, often leading to huge network traffic accompanied by crashing of mail servers. I dont even want to guess. Some email bloopers that we regularly commit

1 Please revert back ...
Yessss I will revert 'back'... since I cant revert forward... guess I dont have much of a choice, do I?
2 Please find attached herewith...
Oh it is attached herewith??? I thought it was attached to the tree outside... or maybe the commode, where all shit coming from you rightfully belongs..


3 Where can I find these Apples?
This one is a jewel ...was the subject of the mail ...it was a laugh riot in the team while the lady was actually asking where she she could find the Applets

Now there is a little bit of personal touch involved with our email ids.. the official protocals of any corporate house dont leave much room for creativity with stringent rules like <firstname>.<lastname>@your-sweatshop.com or the other way around...But for the personal mails, one can come up with a sea of imaginable n unimaginable ids...Often we see birthdates, zodiac sign, pet names and stuff like that in ids... which give u as much idea about the person as id such as WellHungGuy or SexyEyeCandyBabe...

Emails have progressed tremendously over the years. A measely 2 Mb account 5-7 years ago to huge 2 Gb accounts now... I started off in 1999 with a petty 5 Mb account in Yahoo (hence lalitsingh99, which has stuck with me eversince) and still feel content with the space n features it offers and dont feel the need to switch.

Some things just get better with age!!!

Monday, February 13, 2006

Top things you wish you could say at work

1. I can see your point, but I still think you're full of shit.
2. I have plenty of talent and vision. I just don't give a fuck.
3. How about "never"? Is "never" good for you?
4. It sounds like English, but I can't understand a word you're saying.
5. I see you've set aside this special time to humiliate yourself in public.
6. Ah, I see the fuck-up fairy has visited us again.
7. You are validating my inherent mistrust of strangers.
8. I'm already visualizing the duct tape over your mouth.
9. The fact that no one understands you doesn't mean you're an artist.
10. Someday, we'll look back on this, laugh nervously and change the subject.
11. I will always cherish the initial misconceptions I had about you.
12. I don't know what your problem is, but I'll bet it's hard to pronounce.
13. Any connection between your reality and mine is purely coincidental.
14. I like you. You remind me of when I was young and stupid.
15. What am I? Flypaper for freaks!?
16. I'm not being rude. You're just insignificant.
17. Thank you. We're all refreshed and challenged by your unique point of view.
18. It's a thankless job, but I've got a lot of Karma to burn off.
19. Yes, I am an agent of Satan, but my duties are largely ceremonial.
20. No, my powers can only be used for good.
21. I'm really easy to get along with once people learn to worship me.
22. You sound reasonable...time to up my medication.
23. I'll try being nicer if you'll try being smarter.
24. I'm out of my mind, but feel free to leave a message.
25. I don't work here. I'm a consultant.
26. Who me? I just wander from room to room.
27. My toys! My toys! I can't do this job without my toys!

Got this as a fwd and I SO wanna say some of them…

Wednesday, September 28, 2005

GEMS

Although I intended to blog on the experiences in Denmark I really want to write about GEMS.. Please bear...

GEMS
Why do I remember GEMS so much... well the reasons are more than one....the fact that it finds a mention in my blog which was solely meant for recording the experiences in Denmark
GEMS was my first project... fresh out of ITP... joined TCS Mumbai (TCS SEEPZ then)... the best TCS centre in the country.... and was allocated to the group GEMS..... the largest griup in GE which is the biggest client for TCS..... all over India around 2000+ consultants are working for this CMM level 5 company which knows IT like the back of their hand....

My first few days in GEMS were spent in the Borivali and SEEPZ libraries where we were made to sit n wait until we were absorbed in projects ... thankfully that happened soon and I was off to my Siebel internal training along with 4 more ITP batchmates... it notable to mention that all the people from my batch who landed in Mumbai were selected for GEMS....

The training, at Borivali, was for 10 days at the end of which I was a internally trained Siebel consultant .... only I know how much of Siebel I got to understand when the training concluded...Then off to SEEPZ, to meet Mr. Lij0
J@c0b Mann@raprayil (I admit having goofed up in pronouncing his last name the first time... but never again)...who was to be my account manager for a long time to come... He managed Services CoE, which was a new CoE added to GEMS specifically for the purpose of the Service Workbench Siebel implementation... Lijo was one of the most frank and open guys I have come across in the company… very very approachable.. he is one of the guys one wouldn’t forget easily… I hope I don’t… he entrusted me some responsibilities in the team and always showed confidence in my abilities..
He has had a lasting impression on me… although there do exist certain points on which our thoughts didn’t(rather don't) match and were source of constant arguments … overall I am quiet happy to have a manager like him early in my career…

The whole team there was new to the technology and the initial days were fun… subah se shaam tak fight marte the … everyday was a new learning experience… always discovering something or the other…filled with a zeal, common among the freshers, to learn and try out new things….


I met one of my greatest pals in this team. Altaf. He n I set off like a house on fire...Those work breaks in between the sutta/tea/coffee/TT breaks, the many evenings when we drowned our frustration at work @Maharaja Bar and many such memories would be incomplete without him. He is right now in Dubai setting up his own business.. the bureaucracy in the company got too much on his nerves.
Another worthy guy to mention is
Nilendu… gem of a person… he as my module leader and together we cracked many a challenges and had some night outs in office and some more in pubs… He is right now in US as a lead configurator in a project
Ashish who was my PL is another extraordinary person.. cool clam and composed… Always. Whatever happened he was always there with a smile to answer your questions effortlessly…somehow he also had a solution to all the problems… he is also in US right now as the project manager for a project for 20th Century Fox… I have made a conscious effort to be in touch with these people…

Some of the other things I learnt at GEMS was … the need to follow processes… and the way they influence the final product…the need to be in harmony with all the people… the need to think about others also…


Some other very imp things I learnt are ….
The way one should tackle unwanted or unprecedented situations
The way one should stay awake during meetings
Use as much techno lingo and stuff, as u remember or can remotely associate with your work, while to your PL/PM/manager :-)
Learnt to use the following words/phrases as often as possible, preferably at least one in each sentence:-


RCA - Root Cause Analysis
FBA - Fish Bone Analysis
KPI - Key Process Indicator
CTQ - Critical To Quality
ROI - Return On Investment
SnS - Snags n Spikes
CSI - Client Satisfaction Index
best practice
benchmark
reverse engineering
retrofitting
repeatable process
quantifiable
lessons learnt
hightlights n lowlights
consistent
optimized
performance tuned
peer review
360 degree feedback
wholistic view
futuristic thinking
avoidable bottlenecks
congestion points
sigma level
ISO
CMM
pCMM
showstoppers
hotfixes
quality conscious
version control
customer satisfaction
quickwin
breakfix
staging environment


And kabhi bhi koi tedha question pooch le to do sentence yaad rakna:-

1 I will get back to you on this
2 Let's take this offline